Insurance Customer Advocate — Flexible Hours & Growth

Talentify; Vancouver (WA); On-site; USD 33,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Callie Armstrong - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of the agency. You will resolve inquiries, coordinate with team members, and anticipate community needs while pursuing growth opportunities.

The role emphasizes empathetic service, attention to detail, and the ability to handle policy changes, claims, and records with accuracy.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with the ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Callie Armstrong - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of the agency. You will resolve inquiries, coordinate with team members, and anticipate community needs while pursuing growth opportunities.

The role emphasizes empathetic service, attention to detail, and the ability to handle policy changes, claims, and records with accuracy.