Customer Service Pro — Insurance & Growth Path

Davismccord; Germantown, Northern (TN, KY); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Opportunity for advancement

Paid time off

Bonus based on performance

Free food & snacks

Training & development

Competitive salary

Flexible schedule

Job summary

Davis McCord - State Farm Agent in Germantown is hiring a full-time Customer Service Representative. You will handle customer inquiries, assist with policy changes, and support claims processing while maintaining precise records.

The role emphasizes customer service and teamwork in a community-focused agency. Ideal candidates have strong communication skills, attention to detail, and a willingness to grow with the agency.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Multitasking ability

Job description

Davis McCord - State Farm Agent in Germantown is hiring a full-time Customer Service Representative. You will handle customer inquiries, assist with policy changes, and support claims processing while maintaining precise records.

The role emphasizes customer service and teamwork in a community-focused agency. Ideal candidates have strong communication skills, attention to detail, and a willingness to grow with the agency.