Insurance Customer Service Pro - Growth, Bonuses & PTO

Wanda Carlson; Milford, Northern (CT, KY); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Wanda Carlson - State Farm Agent is seeking a Customer Service Representative to join a local Milford, CT team. This full-time role focuses on delivering exceptional client experiences in a community-focused insurance agency.

You will handle inquiries, support policy changes, and process claims while coordinating with agency staff to anticipate client needs and drive growth opportunities. A strong customer service mindset is essential.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication skills

Detail-oriented

Customer service experience

Job description

Wanda Carlson - State Farm Agent is seeking a Customer Service Representative to join a local Milford, CT team. This full-time role focuses on delivering exceptional client experiences in a community-focused insurance agency.

You will handle inquiries, support policy changes, and process claims while coordinating with agency staff to anticipate client needs and drive growth opportunities. A strong customer service mindset is essential.