Customer Service Representative - State Farm Agent Team Member

Wanda Carlson; Milford, Northern (CT, KY); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Wanda Carlson - State Farm Agent is seeking a Customer Service Representative to join a local Milford, CT team. This full-time role focuses on delivering exceptional client experiences in a community-focused insurance agency.

You will handle inquiries, support policy changes, and process claims while coordinating with agency staff to anticipate client needs and drive growth opportunities. A strong customer service mindset is essential.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication skills

Detail-oriented

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Milford - CT

Replies within 24 hours

• Simple IRA


• Bonus based on performance


• Opportunity for advancement


• Paid time off

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Wanda Carlson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.


• Assist clients with policy changes and updates.


• Process insurance claims and follow up with clients.


• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.

Compensation $45,000.00 - $55,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Milford - CT

Benefits

• Simple IRA


• License reimbursement


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Opportunity for advancement


• Paid time off


• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Wanda Carlson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.


• Assist clients with policy changes and updates.


• Process insurance claims and follow up with clients.


• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.

Compensation $45,000.00 - $55,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none