Customer Relations & Experience Specialist – Flexible

Carlson Insurance Agency, Inc.; Milford (CT); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Wanda Carlson - State Farm Agent in Milford, CT is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of the agency. You will resolve inquiries, coordinate with team members, and anticipate the needs of community members you serve.

The role offers opportunities for advancement, a flexible schedule, and training to develop your skills in service, retention, and relationship building.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving

Customer service

Job description

Wanda Carlson - State Farm Agent in Milford, CT is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of the agency. You will resolve inquiries, coordinate with team members, and anticipate the needs of community members you serve.

The role offers opportunities for advancement, a flexible schedule, and training to develop your skills in service, retention, and relationship building.