Insurance Customer Service Pro — Growth & Bonus Potential

Johnny Williamson - State Farm Agent; Fresno (CA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

Group Life Insurance Benefits

Salary plus commission/bonus

Paid time off (vacation and personal/s

ick days)

Growth potential/Advancement within my

agency

Job summary

Johnny Williamson - State Farm Agent seeks a Customer Service Representative to join their team in Bakersfield/Delano area. The role focuses on delivering value-based conversations and an exceptional customer experience while supporting agency growth.

The ideal candidate is self-motivated, detail-oriented, and excellent at building relationships. Licensing in Property & Casualty and Life & Health is required or will be pursued after hire.

Qualifications

• Proven ability to build customer relationships and handle inquiries with care.
• Strong communication across multiple channels (phone, email, in person).
• Licensing required: Property & Casualty and Life & Health (to obtain).

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, friendly service including insurance inquiries, coverages, and billing clarification.
• Educate customers about insurance options using a needs-based approach.

Skills

Excellent interpersonal skills

Excellent communication

Self-motivated

Detail oriented

Proactive problem solving

Dedicated to customer service

Team player

Customer relationship

Job description

Johnny Williamson - State Farm Agent seeks a Customer Service Representative to join their team in Bakersfield/Delano area. The role focuses on delivering value-based conversations and an exceptional customer experience while supporting agency growth.

The ideal candidate is self-motivated, detail-oriented, and excellent at building relationships. Licensing in Property & Casualty and Life & Health is required or will be pursued after hire.