Insurance Customer Service Pro - Growth & Benefits
State Farm Agent
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Benefits offered by this job
Job summary
State Farm Agent Team in Redwood City, CA is seeking a Customer Service Representative to join our agency. You will assist customers with insurance options, policy changes, and billing questions while delivering prompt, friendly service in a fast-paced setting.
The role emphasizes relationship building, proactive problem solving, and a path to licensure in P&C and Life/Health, with compensation including salary plus commission and opportunities for advancement.
Qualifications
- Excellent communication skills (written, verbal, listening)
- Self-motivated and proactive
- Detail oriented and organized
- Proactive in solving problems and handling inquiries
- Dedicated to customer service and relationship building
- Ability to work in a team environment
- Able to relate to customers and educate on insurance options
- Property & Casualty and Life & Health licenses must be obtainable
Responsibilities
- Build customer relationships and follow up as needed
- Provide prompt, accurate, friendly service including inquiries on insurance and billing
- Use needs-based reviews to educate customers about options
Skills
Education
Job description
State Farm Agent Team in Redwood City, CA is seeking a Customer Service Representative to join our agency. You will assist customers with insurance options, policy changes, and billing questions while delivering prompt, friendly service in a fast-paced setting.
The role emphasizes relationship building, proactive problem solving, and a path to licensure in P&C and Life/Health, with compensation including salary plus commission and opportunities for advancement.
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