Insurance Customer Service Pro – Growth & Bonus Eligible

Scottneumannsf; Wauseon (OH); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Training & development

Bonus based on performance

Opportunity for advancement

Job summary

Scott Neumann - State Farm Agent is seeking a Customer Service Representative to join a State Farm agent team in Wauseon. The role focuses on delivering exceptional service, handling policy information, and supporting clients with claims and updates.

You will collaborate with the agency team to anticipate needs and drive customer satisfaction. The position offers a path for advancement and a competitive salary with performance-based bonuses, reflecting dedication and sales-minded ambition.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Wauseon

• Bonus based on performance
• Opportunity for advancement

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Scott Neumann - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Customer Service Representative - State Farm Agent Team Member

Full Time in Wauseon

Benefits

• Competitive salary
• Training & development
• Bonus based on performance
• Opportunity for advancement

ROLE DESCRIPTION As a Customer Service Representative - State Farm Agent Team Member with Scott Neumann - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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