Customer Service & Insurance Support Specialist

Scott Neumann - State Farm Agent; Wauseon (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Training & development

Bonus based on performance

Opportunity for advancement

Job summary

Scott Neumann - State Farm Agent is seeking a Customer Service Representative to join their team in Wauseon, Ohio. The role emphasizes providing exceptional customer experiences and requires strong communication skills. You'll handle inquiries, process claims, and support policy updates.

Candidates should be detail-oriented and customer-focused, with a preference for those having previous customer service experience. Internal growth opportunities are available for motivated individuals.

Qualifications

• Effective communication and interpersonal skills to provide excellent customer service.
• Detail-oriented with the ability to handle multiple tasks.
• Experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Scott Neumann - State Farm Agent is seeking a Customer Service Representative to join their team in Wauseon, Ohio. The role emphasizes providing exceptional customer experiences and requires strong communication skills. You'll handle inquiries, process claims, and support policy updates.

Candidates should be detail-oriented and customer-focused, with a preference for those having previous customer service experience. Internal growth opportunities are available for motivated individuals.