Insurance Customer Care Specialist — Flexible & Growth

State Farm Agent; Winter Park (FL); On-site; USD 23,419 - 34,440; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Winter Park, Florida seeks a Customer Service Representative to enhance customer experience and support the insurance agency. The ideal candidate will possess strong communication skills, multitask effectively, and ideally have previous customer service experience. The position offers $17.00 - $25.00 per hour, a hiring bonus, and benefits like health insurance and paid time off. Join a family-run business that values team care and growth.

Qualifications

• Strong communication skills are essential for handling customer inquiries.
• Ability to multitask while maintaining attention to detail.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Bilingual Spanish or Portuguese

Job description

State Farm Agent in Winter Park, Florida seeks a Customer Service Representative to enhance customer experience and support the insurance agency. The ideal candidate will possess strong communication skills, multitask effectively, and ideally have previous customer service experience. The position offers $17.00 - $25.00 per hour, a hiring bonus, and benefits like health insurance and paid time off. Join a family-run business that values team care and growth.