Insurance Customer Service Pro — Growth & Benefits

Thereeseagency; Delaware; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Flexible schedule

Training & development

Job summary

An insurance agency in Selbyville, DE, is seeking a Customer Service Representative to enhance client experiences and support community needs. This role involves managing customer inquiries, processing claims, and excellent communication. Candidates must demonstrate detail orientation and previous customer service experience, with bilingual skills being a preference. Competitive salary and various benefits are included.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented and able to multitask

Bilingual Spanish preferred

Previous customer service experience

Job description

An insurance agency in Selbyville, DE, is seeking a Customer Service Representative to enhance client experiences and support community needs. This role involves managing customer inquiries, processing claims, and excellent communication. Candidates must demonstrate detail orientation and previous customer service experience, with bilingual skills being a preference. Competitive salary and various benefits are included.