Insurance Customer Care Pro — Growth & Community Impact

Gdamico; Massapequa (NY); On-site; USD 30,307 - 37,195; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

An insurance agency in Massapequa is seeking a Customer Service Representative to provide exceptional service and support within a collaborative team. Ideal candidates are detail-oriented and possess strong communication skills. Responsibilities include responding to customer inquiries, assisting with policy changes, and maintaining records. Previous customer service experience is preferred. This role offers competitive compensation and opportunities for advancement in a friendly, community-oriented environment.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

An insurance agency in Massapequa is seeking a Customer Service Representative to provide exceptional service and support within a collaborative team. Ideal candidates are detail-oriented and possess strong communication skills. Responsibilities include responding to customer inquiries, assisting with policy changes, and maintaining records. Previous customer service experience is preferred. This role offers competitive compensation and opportunities for advancement in a friendly, community-oriented environment.