Insurance Customer Service Pro — Growth & 401(k)

Alex Schaeffer - State Farm Agent; Boca Raton (FL); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

401(k)

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Résumé du poste

Alex Schaeffer State Farm in Boca Raton seeks a Customer Service Representative to deliver exceptional service to policyholders and the community. You will respond to inquiries, assist with policy changes, and coordinate with the agency team to meet customer needs.

The role emphasizes accuracy, empathy, and proactive engagement with customers, with opportunities for advancement and a supportive team environment.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with multitasking ability.
• Previous customer service experience preferred.

Responsabilités

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Connaissances

Communication skills

Interpersonal skills

Attention to detail

Multitasking

Customer service experience

Description du poste

Alex Schaeffer State Farm in Boca Raton seeks a Customer Service Representative to deliver exceptional service to policyholders and the community. You will respond to inquiries, assist with policy changes, and coordinate with the agency team to meet customer needs.

The role emphasizes accuracy, empathy, and proactive engagement with customers, with opportunities for advancement and a supportive team environment.