Insurance Customer Service Pro – Growth & Training

Taylor Shepherd - State Farm Agent; New Martinsville (WV); Hybrid; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Profit sharing

Signing bonus

Training & development

Job summary

Taylor Shepherd - State Farm Agent is hiring a Customer Service Representative to provide exceptional support in New Martinsville, WV. You will answer inquiries, assist with policy changes, and process claims, while also enhancing your career through various training programs.

The position offers structured training at our Moundsville location, with a transition to a full-time role in New Martinsville. Benefits include 401(k), profit sharing, and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with excellent multitasking abilities.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Taylor Shepherd - State Farm Agent is hiring a Customer Service Representative to provide exceptional support in New Martinsville, WV. You will answer inquiries, assist with policy changes, and process claims, while also enhancing your career through various training programs.

The position offers structured training at our Moundsville location, with a transition to a full-time role in New Martinsville. Benefits include 401(k), profit sharing, and opportunities for advancement.