Customer Service Pro — Growth, PTO & Licensing Support

State Farm Shawn Wilkins Agency; Memphis, Northern (TN, KY); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Bonus based on performance

License reimbursement

Training & development

Competitive salary

Flexible schedule

Job summary

State Farm Shawn Wilkins Agency in Memphis, TN is seeking a Customer Service Representative to join our team. This full-time role supports our local insurance practice by handling customer inquiries, building relationships, and keeping precise records to help grow the agency.

The ideal candidate has a dedication to service, excellent communication, and multitasking skills. We offer licensing reimbursement, ongoing training, and opportunities for advancement in a supportive environment.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Detail oriented

Multitasking

Job description

State Farm Shawn Wilkins Agency in Memphis, TN is seeking a Customer Service Representative to join our team. This full-time role supports our local insurance practice by handling customer inquiries, building relationships, and keeping precise records to help grow the agency.

The ideal candidate has a dedication to service, excellent communication, and multitasking skills. We offer licensing reimbursement, ongoing training, and opportunities for advancement in a supportive environment.