Insurance Customer Service Pro | Flexible Schedule & Growth

Sagekohler; Knoxville (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Dental insurance

Vision insurance

Job summary

A local insurance agency is seeking a Customer Service Representative to deliver exceptional customer experiences in Knoxville, Tennessee. This role focuses on addressing customer inquiries, processing claims, and supporting agency operations. Ideal candidates should possess strong communication skills, attention to detail, and a customer-focused attitude. Experience in customer service is preferred, but not required. The agency promotes internal growth opportunities and offers competitive benefits including flexible schedules and health insurance.

Qualifications

• Strong communication and interpersonal skills are essential.
• Must be detail-oriented and able to multitask.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

A local insurance agency is seeking a Customer Service Representative to deliver exceptional customer experiences in Knoxville, Tennessee. This role focuses on addressing customer inquiries, processing claims, and supporting agency operations. Ideal candidates should possess strong communication skills, attention to detail, and a customer-focused attitude. Experience in customer service is preferred, but not required. The agency promotes internal growth opportunities and offers competitive benefits including flexible schedules and health insurance.