Insurance Customer Care Specialist Flexible Schedule Growth

State Farm Agent; Knoxville (TN); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

License Paid by Agency

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Flexible schedule

Job summary

Join State Farm Agent in Knoxville, TN as a Customer Service Representative – Team Member. In this role, you will create exceptional customer experiences while handling inquiries and assisting with policy changes.

The ideal candidate will have strong communication skills and attention to detail. This position offers competitive salary, health insurance, and opportunities for advancement, making it a great place to grow your career in the insurance industry.

Qualifications

• Strong communication and interpersonal skills.
• Attention to detail and capacity to multitask.
• Prior customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Join State Farm Agent in Knoxville, TN as a Customer Service Representative – Team Member. In this role, you will create exceptional customer experiences while handling inquiries and assisting with policy changes.

The ideal candidate will have strong communication skills and attention to detail. This position offers competitive salary, health insurance, and opportunities for advancement, making it a great place to grow your career in the insurance industry.