Multi-Line Insurance & Customer Care Specialist

Sunnyhallinsurance; Knoxville (TN); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Knoxville, TN is seeking a Multi-Line Representative to enhance customer relationships and support daily operations. The ideal candidate will have strong communication skills and a solid work ethic, with prior experience in customer service preferred. This full-time position offers competitive compensation ranging from $50,000 to $75,000 per year along with benefits such as health insurance and opportunities for advancement.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with customers across multiple product lines.
• Support daily office operations, including documentation and scheduling.
• Participate in marketing efforts to promote awareness.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Comfortable working in a fast-paced environment

Prior experience in customer service

Job description

A local insurance agency in Knoxville, TN is seeking a Multi-Line Representative to enhance customer relationships and support daily operations. The ideal candidate will have strong communication skills and a solid work ethic, with prior experience in customer service preferred. This full-time position offers competitive compensation ranging from $50,000 to $75,000 per year along with benefits such as health insurance and opportunities for advancement.