Insurance Customer Success Specialist

Shametriadixon; Conyers (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Shametria Dixon - State Farm Agent is seeking a Customer Service Representative in Georgia to deliver exceptional experiences to clients, assist with policies, and support the growth of a local insurance agency.

You will answer inquiries, help with policy changes and claims, and maintain precise records while collaborating with team members to meet community needs and provide reliable financial protection.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Shametria Dixon - State Farm Agent is seeking a Customer Service Representative in Georgia to deliver exceptional experiences to clients, assist with policies, and support the growth of a local insurance agency.

You will answer inquiries, help with policy changes and claims, and maintain precise records while collaborating with team members to meet community needs and provide reliable financial protection.