Insurance Customer Service & Policy Support Associate

State Farm Agent; Oak Park (IL); On-site; USD 24,796 - 26,174; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Oak Park, IL is seeking a Customer Service Representative to deliver exceptional customer experiences. The role requires strong communication and multitasking skills to assist customers with inquiries, policy changes, and insurance claims. Ideal candidates will have a focus on customer service and detail orientation. This position offers competitive compensation, performance-based bonuses, and training opportunities within a supportive environment.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Job description

A local insurance agency in Oak Park, IL is seeking a Customer Service Representative to deliver exceptional customer experiences. The role requires strong communication and multitasking skills to assist customers with inquiries, policy changes, and insurance claims. Ideal candidates will have a focus on customer service and detail orientation. This position offers competitive compensation, performance-based bonuses, and training opportunities within a supportive environment.