Insurance Account & Customer Success Associate

Jeffburtis; Springfield (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

A local insurance agency in Springfield, IL seeks an Account Representative to enhance customer relations and drive agency growth. Responsibilities include providing product information, assisting with policy applications, and maintaining customer interaction records. Ideal candidates possess strong communication skills, attention to detail, and a background in customer service or sales. This full-time position offers a competitive salary, benefits, and opportunities for advancement.

Qualifications

• Effective communication skills to engage with customers.
• Ability to manage multiple tasks efficiently.
• Prior experience in customer service or sales is preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Sales experience

Job description

A local insurance agency in Springfield, IL seeks an Account Representative to enhance customer relations and drive agency growth. Responsibilities include providing product information, assisting with policy applications, and maintaining customer interaction records. Ideal candidates possess strong communication skills, attention to detail, and a background in customer service or sales. This full-time position offers a competitive salary, benefits, and opportunities for advancement.