Insurance Customer Service & Policy Specialist

Scottmacgregor; Midland (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Paid time off

Training & development

Job summary

A local insurance agency in Midland, MI, is seeking a Customer Service Representative to assist clients with insurance products and services. This full-time position involves building customer relationships and ensuring their needs are met while handling policy applications and inquiries. Ideal candidates should possess strong communication skills and relevant customer service or sales experience. The position offers competitive compensation between $35,000 and $50,000 yearly, along with benefits such as 401(k) and paid time off.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist clients with policy applications, renewals and changes.
• Handle client inquiries and provide timely responses.
• Maintain accurate records of client interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Ability to multitask

Customer service experience

Sales experience

Job description

A local insurance agency in Midland, MI, is seeking a Customer Service Representative to assist clients with insurance products and services. This full-time position involves building customer relationships and ensuring their needs are met while handling policy applications and inquiries. Ideal candidates should possess strong communication skills and relevant customer service or sales experience. The position offers competitive compensation between $35,000 and $50,000 yearly, along with benefits such as 401(k) and paid time off.