Insurance Customer Service Associate — Licensing Path

Brumelle Insurance Agency Inc; Grand Junction (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Hourly pay

401(k)

Health benefits

PTO and sick pay

Licensing coursework

Study time

On-the-job training

Growth opportunities

Job summary

Brumelle Insurance Agency Inc in Grand Junction, CO is seeking a friendly Customer Service Representative to assist policyholders with inquiries, changes, billing questions, and claims while learning about insurance products and agency procedures.

No prior insurance experience is required; we provide paid licensing coursework, paid study time, and on-the-job training. Join a supportive sales and service team with growth opportunities within the agency.

Qualifications

• Previous customer service experience preferred.
• Genuine interest in building a career in insurance.
• Ability to obtain Colorado Property & Casualty license within 30 days of employment.
• Strong written and verbal communication skills.

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Assist customers with policy, coverage, billing, claims, and other questions.
• Maintain accurate customer information and documentation.
• Learn insurance products, coverages, and agency procedures.
• Work collaboratively with the sales and service team.
• Maintain a strong work ethic and commitment to customer service and agency success.

Skills

Customer service

Communication

Microsoft Office

CRM systems

Tools

Outlook

Excel

Word

Job description

Brumelle Insurance Agency Inc in Grand Junction, CO is seeking a friendly Customer Service Representative to assist policyholders with inquiries, changes, billing questions, and claims while learning about insurance products and agency procedures.

No prior insurance experience is required; we provide paid licensing coursework, paid study time, and on-the-job training. Join a supportive sales and service team with growth opportunities within the agency.