Customer Relations Representative - State Farm Agent Team Member

Roberto Martinez - State Farm Agent; Colorado Springs (CO); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Paid time off (vacation and personal/sick days)

Signing Bonus up to $250

Flexible hours

Job summary

Roberto Martinez - State Farm Agent is seeking a Customer Relations Representative in Colorado Springs. This role involves establishing customer relationships and providing friendly service for State Farm's insurance products.

Requirements include excellent communication skills, motivation, and the ability to work in a team. Compensation is competitive at $15.00 - $20.00 per hour, plus commission and a signing bonus. Flexible hours and growth opportunities are also available.

Qualifications

• Excellent communication skills - written, verbal and listening.
• Self-motivated and detail oriented.
• Ability to effectively relate to a customer.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Teamwork

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency
• Signing Bonus up to $250

Requirements

• Excellent communication skills - written, verbal and listening
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Compensation: $15.00 - $20.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Colorado Springs, CO and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

Our employment process requires an in-depth background investigation verifying clear criminal history.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none