Insurance Customer Relations Specialist — Growth & Commission

John Lucas - State Farm Insurance Agent; Jackson (MS); On-site; USD 20,000 - 40,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off

Growth potential

Job summary

John Lucas - State Farm Agent in Jackson, MS seeks a Customer Relations Representative to connect with customers, explain insurance options, and support growth goals. You will handle inquiries, educate clients, and help reach marketing targets while working in a friendly, fast-paced environment.

The role offers a base salary with commission/bonus, paid time off, and clear opportunities for advancement within the agency. Licensing in P&C and Life & Health can be pursued after joining.

Qualifications

• Excellent interpersonal and communication skills are essential.
• People-oriented mindset with strong organizational abilities.
• Self-motivated, proactive and detail-oriented approach.
• Commitment to delivering outstanding customer service.
• Ability to work effectively in a team and contribute to achieving marketing goals.
• Must be able to obtain Property & Casualty license.
• Must be able to obtain Life & Health license.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance options.
• Educate customers about insurance options using a needs-based review process.
• Work with the agent to establish and meet marketing goals.
• Maintain a strong work ethic and commitment to success daily.

Skills

Excellent interpersonal skills

Excellent communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Team player

Ability to meet marketing goals

Ability to relate to customers

License readiness (P&C)

License readiness (Life & Health)

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Achieve mutually agreed upon marketing goals
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $20,000 - $40,000+

Are You Driven & Ambitious?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having afun, energetic environment that is an enjoyable place to work. Our team works hardto reach our goalstogether as a teamand have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then John Lucas - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit andhave a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at John Lucas - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Jackson, MS.
• Our office is open M-F 8:30AM - 5PM.
• I have been a State Farm agent since 2019.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
• We have 40 years of combined insurance experience in our office.
• Our agency has received awards including: Ambassador Travel

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none