Insurance & Customer Relations Specialist

Alex Wakefield - State Farm Agent; North Canton (OH); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401K

Salary plus commission/bonus

Paid time off

Job summary

Alex Wakefield - State Farm Agent in North Canton, OH is seeking a Customer Relations Representative to join the team. This State Farm independent contractor office focuses on insurance and financial services, offering salary plus commission in a collaborative environment.

Responsibilities include establishing relationships, delivering prompt service, and educating customers via a needs-based process. Licensing in Property & Casualty and Life/Health is required to obtain.

Qualifications

• Excellent communication skills – written, verbal, and listening.
• Self-motivated and proactive in problem solving.
• Dedicated to customer service and teamwork.
• Ability to relate to customers and work in a team environment.
• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance availability, coverages, policy changes, transfers, claims, and billing.
• Use a needs-based review process to educate customers about insurance options.

Skills

Excellent communication

Self-motivated

Proactive problem solving

Dedicated to customer service

Teamwork

Customer rapport

Job description

Alex Wakefield - State Farm Agent in North Canton, OH is seeking a Customer Relations Representative to join the team. This State Farm independent contractor office focuses on insurance and financial services, offering salary plus commission in a collaborative environment.

Responsibilities include establishing relationships, delivering prompt service, and educating customers via a needs-based process. Licensing in Property & Casualty and Life/Health is required to obtain.