Office Manager - State Farm Agent Team Member

David Steinbach - State Farm Agent; Naperville (IL); On-site; USD 30,000 - 60,000; Full time

Job summary

David Steinbach - State Farm Agent in Naperville, IL seeks an energetic Office Manager to join a growing agency team. This role focuses on delivering value-based conversations and exceptional customer experiences while supporting daily operations in a fast-paced environment.

You will build relationships, handle inquiries about insurance options, and assist with policy changes, billing, and claims. The position offers salary plus commission, paid time off, and opportunities for advancement within

Qualifications

• Excellent interpersonal and communication skills with customers.
• Organizational and time-management abilities for a busy office.
• Self-motivated and proactive with a customer-service focus.
• Ability to work well in a team within an agency setting.
• Willingness to obtain Property & Casualty and Life & Health licenses.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance, coverages, policy changes, transfers, claims, and billing.
• Educate customers about insurance options using a needs-based approach.
• Develop leads, schedule appointments, identify needs, and market products and services.

Skills

Interpersonal skills

Communication skills

Organizational skills

Self-motivated

Detail oriented

Problem solving

Customer service

Team player

Relating to customers

People skills

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Use a customer-focused, needs-based review process to educate customers about insurance options.


• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus


• Paid time off (vacation and personal/sick days)


• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills


• Excellent communication skills - written, verbal and listening


• Organizational skills


• Self-motivated


• Detail oriented


• Proactive in problem solving


• Dedicated to customer service


• Pride in getting work done accurately and timely


• Ability to work in a team environment


• Ability to effectively relate to a customer


• Property and Casualty license (must be able to obtain)


• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $30,000.00 - $60,000.00 per year

Do you want a career and not just a job?

Our team works hardto reach our goalstogether as a teamand have fun while we are doing it!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.


• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.


• Our agency has received awards including: Ambassador Travel and Senior Vice President's Club

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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Join a community of good neighbors

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none