Insurance Customer Service Pro – Growth Opportunity

Steven Martin - State Farm Agent; Waterford (PA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Growth opportunities

Job summary

Steven Martin - State Farm Agent seeks a Customer Service Representative to join their team. You will help customers with insurance options, policy changes, billing inquiries and claim submissions in a fast-paced, growth-oriented office environment.

This role emphasizes value-based conversations, excellent customer experience, and personal development. You can earn salary plus commission/bonus with opportunities for advancement within the agency.

Qualifications

• Excellent interpersonal and communication skills are required.
• Motivated self-starter who thrives in a fast-paced environment.
• Willing to obtain required insurance licenses.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service regarding insurance options, eligibility, coverages, policy changes, transfers, claims, and billing.
• Use a needs-based review to educate customers about insurance options.

Skills

Interpersonal skills

Communication

Customer service

Teamwork

Multitasking

Problem solving

Detail oriented

Self-motivated

Organization

Customer relations

Education

Property & Casualty license (must be able to obtain)

Life & Health license (must be able to obtain)

Personal Lines Licenses (must be able to obtain)

Job description

Steven Martin - State Farm Agent seeks a Customer Service Representative to join their team. You will help customers with insurance options, policy changes, billing inquiries and claim submissions in a fast-paced, growth-oriented office environment.

This role emphasizes value-based conversations, excellent customer experience, and personal development. You can earn salary plus commission/bonus with opportunities for advancement within the agency.