Customer Service & Growth Manager - Insurance Team

Insuredbyraab; New York (NY); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Signing bonus

Free food & snacks

Training & development

Company parties

Job summary

State Farm Agent Team Member in New York is seeking a Customer Service Manager to join a high-energy team. You will build customer relationships, handle inquiries about insurance, and identify needs to market products while driving growth and delivering top-tier service.

The role emphasizes a proactive, detail-oriented professional who can work with a team in a fast-paced environment, with potential for advancement and a competitive income.

Qualifications

• Excellent interpersonal skills.
• Excellent communication skills - written, verbal and listening.
• People-oriented and customer-focused.
• Self-motivated with a proactive approach.
• Detail oriented and organized.
• Able to work in a team environment.
• Bilingual in Spanish required.
• Property and Casualty license required or ability to obtain.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries on insurance availability, eligibility, coverages, policy changes, transfers, claims, and billing.

Skills

Excellent interpersonal skills

Excellent communication

People-oriented

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Bilingual Spanish required

Job description

State Farm Agent Team Member in New York is seeking a Customer Service Manager to join a high-energy team. You will build customer relationships, handle inquiries about insurance, and identify needs to market products while driving growth and delivering top-tier service.

The role emphasizes a proactive, detail-oriented professional who can work with a team in a fast-paced environment, with potential for advancement and a competitive income.