Insurance Customer Experience Specialist | Advancement & PTO

Fallon Chambers – State Farm Insurance Agency; Columbus (OH); Presencial; USD 42 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Resumo da oferta

Fallon Chambers – State Farm Insurance Agency in Columbus, OH is seeking a Customer Service Representative to join our agent team and help deliver outstanding service to clients.

You will answer inquiries, assist with policy changes, process claims, and maintain accurate records, while collaborating with other team members to meet community needs. This role emphasizes empathy, accuracy, and a desire to grow with the agency.

Qualificações

• Strong communication and interpersonal abilities.
• Attention to detail and ability to multitask in a fast-paced environment.
• Prior customer service experience preferred.

Responsabilidades

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Conhecimentos

Communication and interpersonal skills

Detail-oriented

Multitasking

Descrição da oferta de emprego

Fallon Chambers – State Farm Insurance Agency in Columbus, OH is seeking a Customer Service Representative to join our agent team and help deliver outstanding service to clients.

You will answer inquiries, assist with policy changes, process claims, and maintain accurate records, while collaborating with other team members to meet community needs. This role emphasizes empathy, accuracy, and a desire to grow with the agency.