Insurance Customer Experience Specialist (Growth & Perks)

State Farm; Indianapolis (IN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Performance bonus

Job summary

State Farm Agent Team Member in Indianapolis is seeking a Customer Service Representative to support policyholders, process claims, and update records. You will deliver courteous service, resolve inquiries, and collaborate with the agency team to meet community needs.

As a full-time on-site role, you can expect opportunities for advancement, paid time off, and a performance-based bonus. The position emphasizes growth, balance, and a welcoming team environment within a local State Farm agency.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Detail-oriented

Multitasking

Customer service

Job description

State Farm Agent Team Member in Indianapolis is seeking a Customer Service Representative to support policyholders, process claims, and update records. You will deliver courteous service, resolve inquiries, and collaborate with the agency team to meet community needs.

As a full-time on-site role, you can expect opportunities for advancement, paid time off, and a performance-based bonus. The position emphasizes growth, balance, and a welcoming team environment within a local State Farm agency.