Insurance Customer Experience Specialist

George Morris - State Farm Agent; Waynesboro (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Holidays

Bonus based on performance

Competitive salary

Health insurance

Paid time off

401(k) matching

Job summary

George Morris - State Farm Agent in Waynesboro, VA is seeking a customer service representative to deliver exceptional client experiences. You will assist with policy details, updates, and claims while coordinating with the team to serve community members effectively.

The role emphasizes strong communication, attention to detail, and a customer-focused approach. Growth opportunities are anticipated for driven, sales-minded candidates in a supportive agency environment.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Customer service

Detail oriented

Job description

George Morris - State Farm Agent in Waynesboro, VA is seeking a customer service representative to deliver exceptional client experiences. You will assist with policy details, updates, and claims while coordinating with the team to serve community members effectively.

The role emphasizes strong communication, attention to detail, and a customer-focused approach. Growth opportunities are anticipated for driven, sales-minded candidates in a supportive agency environment.