Insurance Client Care & Policy Support Specialist

State Farm Agent; Roanoke (VA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Paid time off

Job summary

State Farm Agent in Roanoke, Virginia, is looking for a Customer Service Representative to deliver exceptional client experiences. You will address customer inquiries, assist with policy updates, and process claims efficiently.

The ideal candidate is detail-oriented with strong communication skills and a passion for helping others. The role offers a competitive salary, opportunities for advancement, and paid time off.

Qualifications

• Strong communication and interpersonal skills are critical.
• Must be detail-oriented and able to handle multiple tasks.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Ability to multitask

Customer service experience

Job description

State Farm Agent in Roanoke, Virginia, is looking for a Customer Service Representative to deliver exceptional client experiences. You will address customer inquiries, assist with policy updates, and process claims efficiently.

The ideal candidate is detail-oriented with strong communication skills and a passion for helping others. The role offers a competitive salary, opportunities for advancement, and paid time off.