Insurance Customer Care Specialist — Growth & Stability
AMAC INSURANCE CENTER
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Descrizione del lavoro
AMAC INSURANCE CENTER is seeking a Customer Service Representative to ensure every customer has a positive experience when contacting the agency. You will respond promptly, keep accurate records, and provide excellent service.
The ideal candidate is detail-oriented, friendly, and familiar with insurance products. Responsibilities include answering questions via phone, email, and in person; assisting with quotes, policy updates, payments, and other services; scheduling appointments; maintaining
Competenze
- High school diploma or GED required; bachelor’s degree preferred.
- Excellent customer service skills.
- Highly organized with strong time management.
- Familiarity with Microsoft Office and related software.
Mansioni
- Answer customer questions via phone, email, and in-person
- Assist clients with new quotes, updating policies, payments, and other services
- Schedule appointments and maintain calendar
- Maintain detailed records of client interactions
- Review audits and/or policies
- Collaborate with colleagues to provide comprehensive customer service
Conoscenze
Formazione
Strumenti
Descrizione del lavoro
AMAC INSURANCE CENTER is seeking a Customer Service Representative to ensure every customer has a positive experience when contacting the agency. You will respond promptly, keep accurate records, and provide excellent service.
The ideal candidate is detail-oriented, friendly, and familiar with insurance products. Responsibilities include answering questions via phone, email, and in person; assisting with quotes, policy updates, payments, and other services; scheduling appointments; maintaining
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