Insurance Customer Care Specialist - Growth Focus

Mark Hileman - State Farm Agent; San Antonio (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Free food & snacks

Paid time off

Parental leave

Job summary

Mark Hileman - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support to community members. You will engage with customers, coordinate with agency teammates, and help meet the needs of clients seeking insurance solutions.

This role emphasizes attention to detail, empathy, and the ability to handle multiple tasks while providing accurate information and timely follow-up.

Qualifications

• Customer service experience preferred.
• Strong communication and interpersonal skills.
• Detail-oriented with multitasking abilities.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Customer service experience

Job description

Mark Hileman - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support to community members. You will engage with customers, coordinate with agency teammates, and help meet the needs of clients seeking insurance solutions.

This role emphasizes attention to detail, empathy, and the ability to handle multiple tasks while providing accurate information and timely follow-up.