Insurance Customer Service Pro — Flexible Growth

Sfmichigan; St. Johns (MI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in St. Johns, Michigan, is seeking a Customer Service Representative to ensure exceptional customer experiences. The role involves responding to customer inquiries, assisting with policy changes, and processing claims. Ideal candidates possess strong communication skills and previous customer service experience. Offering a competitive salary between $50,000 and $65,000 and various benefits such as bonuses, a flexible schedule, and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills to interact with customers effectively.
• Detail-oriented individual with the ability to multitask.
• Previous experience in a customer service role is preferred.

Responsibilities

• Answer customer inquiries and provide accurate policy information.
• Assist customers with policy changes and updates efficiently.
• Process insurance claims and follow up promptly with customers.
• Maintain accurate and up-to-date records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

A local insurance agency in St. Johns, Michigan, is seeking a Customer Service Representative to ensure exceptional customer experiences. The role involves responding to customer inquiries, assisting with policy changes, and processing claims. Ideal candidates possess strong communication skills and previous customer service experience. Offering a competitive salary between $50,000 and $65,000 and various benefits such as bonuses, a flexible schedule, and opportunities for advancement.