Insurance Customer Care Specialist — Growth & Perks

Johnhoffmaninsurance; Independence (KY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Simple IRA with employer match

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

John Hoffman - State Farm Agent in Independence, KY is seeking a Customer Service Representative to join their team. This full-time role focuses on delivering exceptional service by handling policy information and updates and assisting customers with inquiries.

You will work with a supportive agency team, process claims, and maintain accurate records while pursuing community-minded service and growth opportunities.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and able to multitask across responsibilities.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail orientation

Multitasking

Customer service experience

Job description

John Hoffman - State Farm Agent in Independence, KY is seeking a Customer Service Representative to join their team. This full-time role focuses on delivering exceptional service by handling policy information and updates and assisting customers with inquiries.

You will work with a supportive agency team, process claims, and maintain accurate records while pursuing community-minded service and growth opportunities.