Insurance Account Associate - Growth & Customer Success

Amandarossinsurance; Plymouth (MI); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Bonus based on performance

Résumé du poste

Amanda Ross - State Farm Agent is seeking an Account Associate to support daily operations in Plymouth, MI. This full-time role focuses on strengthening customer relationships, updating policy information, and assisting with claims and underwriting coordination to ensure smooth service.

You will proactively market relevant insurance products, maintain accurate records, and work with a small team to deliver outstanding customer experiences while growing the agency’s presence in the community.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsabilités

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Connaissances

Strong organizational skills

Excellent customer service and comms

Description du poste

Amanda Ross - State Farm Agent is seeking an Account Associate to support daily operations in Plymouth, MI. This full-time role focuses on strengthening customer relationships, updating policy information, and assisting with claims and underwriting coordination to ensure smooth service.

You will proactively market relevant insurance products, maintain accurate records, and work with a small team to deliver outstanding customer experiences while growing the agency’s presence in the community.