Insurance Customer Care Specialist - Flexible Schedule

Katherine Baustert Insurance Agency, Inc.; Middleburg (FL); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Katherine Baustert Insurance Agency, Inc. in Middleburg, FL is seeking a Customer Service Representative to deliver exceptional service for State Farm agent teams. You will handle inquiries, policy changes, and claims while supporting community-focused outreach and a collaborative team culture.

The role emphasizes attention to detail, strong communication, and a drive to help customers, with growth opportunities within a close-knit team.

Qualifications

• Customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Spanish bilingual

Job description

Katherine Baustert Insurance Agency, Inc. in Middleburg, FL is seeking a Customer Service Representative to deliver exceptional service for State Farm agent teams. You will handle inquiries, policy changes, and claims while supporting community-focused outreach and a collaborative team culture.

The role emphasizes attention to detail, strong communication, and a drive to help customers, with growth opportunities within a close-knit team.