Insurance Customer Care Specialist – Flexible Schedule

Julie Cairns; Richland Center (WI); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Group life insurance

Company parties

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Training & development

Paid time off

Job summary

Julie Cairns - State Farm Agent in Richland Center, Wisconsin, is searching for a Customer Service Representative - State Farm Agent Team Member. You will focus on creating exceptional customer experiences while handling inquiries, processing claims, and helping clients with their needs.

The role requires strong communication skills and attention to detail, with opportunities for internal advancement. If you are driven and sales-minded, we look forward to connecting with you.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and capable of multitasking.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits:

• Group life insurance
• Company parties
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Training & development
• Paid time off

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Julie Cairns - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.