Insurance & Customer Care Specialist — Flexible Schedule

Shawna Stump - State Farm Agent; Athens (OH); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Simple IRA

Disability insurance

Life insurance

Licensing support

Performance bonus

Salary competitive

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Shawna Stump - State Farm Agent in Athens, OH is seeking a customer-focused team member to help protect what matters most for clients. You will handle inquiries, build relationships, and support office operations while promoting community trust and service excellence.

The role provides licensing support, training, and opportunities for advancement within a small, community-driven agency. A flexible schedule and strong team culture support work-life balance.

Qualifications

• Clear written and verbal communication skills required.
• Strong organizational abilities with attention to detail.
• Experience in customer service or business support preferred.
• Must possess or obtain state insurance licenses.

Responsibilities

• Communicate with customers to understand needs and provide product information.
• Develop relationships with new and existing customers across product lines.
• Support daily office operations, including documentation and scheduling.
• Participate in local marketing efforts to increase community awareness.
• Maintain accurate records and ensure consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Customer Service

Licensing

Team Collaboration

Job description

Shawna Stump - State Farm Agent in Athens, OH is seeking a customer-focused team member to help protect what matters most for clients. You will handle inquiries, build relationships, and support office operations while promoting community trust and service excellence.

The role provides licensing support, training, and opportunities for advancement within a small, community-driven agency. A flexible schedule and strong team culture support work-life balance.