Insurance Client Care Specialist - Flexible Schedule Growth

Annette Snowden - State Farm Agent; Hamilton (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Annette Snowden - State Farm Agent in Hamilton, OH is seeking a Customer Service Representative to join her team. You will generate exceptional customer experiences by answering inquiries, updating policies, and coordinating with agency staff—driving community support and client satisfaction.

The role emphasizes accuracy, empathy, and the ability to multitask, with opportunities for internal growth and a flexible schedule. Training, development, and performance-based bonuses are available.

Qualifications

• Strong communication and interpersonal abilities for client interactions.
• Attention to detail and ability to multitask in a fast-paced office.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Annette Snowden - State Farm Agent in Hamilton, OH is seeking a Customer Service Representative to join her team. You will generate exceptional customer experiences by answering inquiries, updating policies, and coordinating with agency staff—driving community support and client satisfaction.

The role emphasizes accuracy, empathy, and the ability to multitask, with opportunities for internal growth and a flexible schedule. Training, development, and performance-based bonuses are available.