Empathetic Customer Care Specialist | Flexible Schedule & Growth

State Farm Agent; Athens (OH); On-site; USD 35,000 - 38,000; Full time

Benefits offered by this job

Simple IRA

Disability insurance

Life insurance

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Paid time off

Training & development

Job summary

State Farm Agent Shawna Stump in Athens, OH is hiring a Customer Service Representative to deliver exceptional experiences, answer inquiries, and coordinate with the team to meet community needs.

You’ll build on a culture of service with attention to detail, strong communication, and opportunities for growth; compensation is $35,000–$38,000 per year, with benefits including insurance, PTO, licensing paid by the agency, and training.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with multitasking ability.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication & interpersonal skills

Detail-oriented

Customer service experience

Job description

State Farm Agent Shawna Stump in Athens, OH is hiring a Customer Service Representative to deliver exceptional experiences, answer inquiries, and coordinate with the team to meet community needs.

You’ll build on a culture of service with attention to detail, strong communication, and opportunities for growth; compensation is $35,000–$38,000 per year, with benefits including insurance, PTO, licensing paid by the agency, and training.