Customer Service Specialist – Flexible Schedule & Growth

Shawna Stump - State Farm Agent; Athens (OH); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Simple IRA

Disability insurance

Life insurance

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Shawna Stump - State Farm Agent in Athens, Ohio is hiring a Customer Service Representative to support daily insurance operations and community engagement. You will be the first point of contact, deliver friendly service, and help customers navigate policy options.

The role offers licensing paid by the agency, a Simple IRA, paid time off, and opportunities for advancement in a collaborative, community-focused environment. Training and development are provided to help you grow.

Qualifications

• Excellent communication and customer service abilities.
• Able to multitask and stay organized.
• Experience in customer service preferred.

Responsibilities

• Answer customer inquiries and policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication Skills

Interpersonal Skills

Multitasking

Job description

Shawna Stump - State Farm Agent in Athens, Ohio is hiring a Customer Service Representative to support daily insurance operations and community engagement. You will be the first point of contact, deliver friendly service, and help customers navigate policy options.

The role offers licensing paid by the agency, a Simple IRA, paid time off, and opportunities for advancement in a collaborative, community-focused environment. Training and development are provided to help you grow.