Insurance Customer Care Specialist - Flexible & Growth

Scott Klar - State Farm Agent; Matawan (NJ); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Scott Klar - State Farm Agent is seeking a Customer Service Representative to join the team in Matawan, NJ. You will deliver exceptional customer experiences, handle policy inquiries, and coordinate with agency colleagues to meet client needs.

Ideal candidates bring strong communication, attentiveness, and a customer-service mindset. The role offers growth opportunities within the agency and a flexible schedule to accommodate client coverage.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Scott Klar - State Farm Agent is seeking a Customer Service Representative to join the team in Matawan, NJ. You will deliver exceptional customer experiences, handle policy inquiries, and coordinate with agency colleagues to meet client needs.

Ideal candidates bring strong communication, attentiveness, and a customer-service mindset. The role offers growth opportunities within the agency and a flexible schedule to accommodate client coverage.