Customer Success & Relations Specialist

Scott Klar - State Farm Agent; Matawan (NJ); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Free snacks

Advancement opportunities

Paid time off

Training & development

Job summary

Scott Klar - State Farm Agent in Matawan, NJ is seeking a Customer Service Representative to deliver exceptional insurance solutions and build lasting client relationships.

You will handle customer inquiries, coordinate with team members, and contribute to retention strategies while growing with a supportive, growth‑oriented agency.

This role offers a collaborative environment, on‑the‑job training, and opportunities for advancement within an established local office.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Customer service

Communication

Problem-solving

Job description

Scott Klar - State Farm Agent in Matawan, NJ is seeking a Customer Service Representative to deliver exceptional insurance solutions and build lasting client relationships.

You will handle customer inquiries, coordinate with team members, and contribute to retention strategies while growing with a supportive, growth‑oriented agency.

This role offers a collaborative environment, on‑the‑job training, and opportunities for advancement within an established local office.