Insurance Customer Care Specialist

Hendrix & Smyth Insurance Llc; Pelham (AL); Presencial; USD 21.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid time off

Company parties

Dental insurance

Free food & snacks

Vision insurance

Descripción de la vacante

Hendrix & Smyth Insurance, LLC in Pelham, Alabama is hiring a friendly Customer Service Representative to assist clients with questions about billing, payments, and policy changes. This position follows a Monday–Friday schedule, 8:00 AM–5:00 PM with a one-hour lunch break.

Pay is $15–$18 per hour plus performance-based bonuses, with health, dental and vision coverage. We value dependable team players who enjoy helping people and building lasting relationships; insurance or customer service

Formación

• Positive attitude and strong communication skills.
• Dependability, organization, and attention to detail.
• Insurance or customer service experience preferred.

Responsabilidades

• Assist customers with insurance questions, billing, payments, and policy changes.
• Help with renewals, claims questions, and general insurance needs.
• Build lasting customer relationships.
• Identify opportunities to help customers with additional insurance needs.
• Encourage satisfied customers to leave Google reviews.
• Identify and generate referral opportunities for the agency.
• Maintain accurate customer records and follow up on outstanding requests.

Conocimientos

Positive attitude and strong communi

Dependability, organization, attention

Insurance or customer service exp

Descripción del empleo

Hendrix & Smyth Insurance, LLC in Pelham, Alabama is hiring a friendly Customer Service Representative to assist clients with questions about billing, payments, and policy changes. This position follows a Monday–Friday schedule, 8:00 AM–5:00 PM with a one-hour lunch break.

Pay is $15–$18 per hour plus performance-based bonuses, with health, dental and vision coverage. We value dependable team players who enjoy helping people and building lasting relationships; insurance or customer service