Insurance Customer Care Specialist

Honor Didonato - State Farm Agent; La Crescent (MN); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Training & development

Paid time off

Job summary

Honor DiDonato State Farm Agency in Minnesota is seeking a friendly Customer Service Representative to deliver outstanding client experiences and support the agency’s growth. You will play a key role as a liaison between customer needs and agency departments, practicing hospitality and meticulous attention to detail.

Responsibilities include answering inquiries, assisting with policy changes and billing, processing claims, documenting interactions, and ensuring accurate records.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Mathematical/Accounting proficiency.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Facilitate customer understanding of billing accounts and policies.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Multitasking

Math skills

Customer service experience

Job description

Honor DiDonato State Farm Agency in Minnesota is seeking a friendly Customer Service Representative to deliver outstanding client experiences and support the agency’s growth. You will play a key role as a liaison between customer needs and agency departments, practicing hospitality and meticulous attention to detail.

Responsibilities include answering inquiries, assisting with policy changes and billing, processing claims, documenting interactions, and ensuring accurate records.