Insurance Customer Experience Specialist - Growth

Jordan Hansel - State Farm Agent; Little Falls (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Jordan Hansel - State Farm Agent is seeking a Customer Service Representative in Minnesota to deliver exceptional service and support. You will assist customers, coordinate with the agent team, and help meet community needs with a detail-oriented approach that ensures accurate records and timely responses.

Ideal candidates bring strong communication skills, a customer-focused mindset, and the ability to multitask in a fast-paced environment.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Relationship building

Tools

CRM software

Job description

Jordan Hansel - State Farm Agent is seeking a Customer Service Representative in Minnesota to deliver exceptional service and support. You will assist customers, coordinate with the agent team, and help meet community needs with a detail-oriented approach that ensures accurate records and timely responses.

Ideal candidates bring strong communication skills, a customer-focused mindset, and the ability to multitask in a fast-paced environment.