Insurance Customer Care Specialist

Bryan Solis - State Farm Agent; Downers Grove (IL); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Growth potential

Paid time off

Career-building experience

Job summary

State Farm agent Bryan Solis is seeking a Customer Service Representative to join his Downers Grove, IL team. You will build strong relationships with customers, answer inquiries, and support policy needs with care and professionalism across various insurance products.

This role emphasizes clear communication, problem solving, and teamwork within a supportive office environment. Compensation ranges from $38,000 to $55,000 per year, with paid time off and opportunities for growth within the

Qualifications

• Excellent communication skills, verbal and written.
• Strong customer service orientation and a genuine desire to assist customers.
• Ability to multitask, prioritize tasks, and thrive in a fast-paced environment.
• Attention to detail and exceptional organizational skills.
• Proficient computer skills, familiar with relevant software systems.
• Previous experience in customer service, insurance, or related field preferred.

Responsibilities

• Provide excellent customer service by promptly responding to inquiries and offering guidance on insurance products.
• Assist clients with policy changes, updates, and claims processing; endorse coverage and ensure accurate transactions.
• Analyze complex customer situations and find effective solutions to address their needs.
• Collaborate with Bryan Solis' team and other professionals to share knowledge and learn from experienced colleagues.

Skills

Excellent communication

Customer service

Multitasking

Attention to detail

Computer skills

Insurance experience

Job description

State Farm agent Bryan Solis is seeking a Customer Service Representative to join his Downers Grove, IL team. You will build strong relationships with customers, answer inquiries, and support policy needs with care and professionalism across various insurance products.

This role emphasizes clear communication, problem solving, and teamwork within a supportive office environment. Compensation ranges from $38,000 to $55,000 per year, with paid time off and opportunities for growth within the